Manage Billing

Use Settings > Billing to review your plan, change plans, buy credit packs, and understand scheduled billing changes.

Use Settings > Billing to review the workspace's current plan, compare plans, purchase credit packs, and manage scheduled plan changes.

Open Billing

1. Sign in to TestVibe.

2. Open Settings from the left navigation.

3. Select Billing under the workspace settings group.

The page names the current workspace and shows its plan, credit information, and plan cards. Plan and credits belong to the workspace, so other workspaces are billed separately. If you are not an owner, the panel is read-only, with a note that only a workspace owner can change the plan or buy credits.

Review Your Plan

Area	What it means
Your plan	Current plan, included credits, and the billing-period reset.
Credit	Purchased credit packs, remaining purchased balance, and purchase controls.

For where credits go this cycle, see Settings > Credit Usage. For the workspace storage quota, see Settings > Storage.

Change Plans

Plan cards show the available actions for the current workspace.

Action	What happens
Current Plan	The plan is already active and no immediate action is needed.
Upgrade Now	The higher-tier plan starts immediately.
Downgrade	The lower-tier plan is scheduled for the next billing period.
Change Schedule	Replaces an existing scheduled downgrade with a different lower-tier target.
Cancel Scheduled Change	Keeps the current plan active and removes the pending downgrade.

Paid plan changes open a Stripe Checkout session in a new browser tab when payment confirmation is required. After checkout completes, return to TestVibe; the billing summary refreshes periodically and should show the updated plan or credit balance.

Buy Credit Packs

Paid plans can buy one or more credit packs. Enter the quantity, then use the purchase action in the Credit card. Purchased credits are consumed after included plan credits and never expire.

Billing history

Purchases and credit grants appear in your billing history with plain-language labels — a credit pack shows as "{N} credit pack" (for example "50,000 credit pack"), and complimentary or admin-granted credits show as "Complimentary credits."

Troubleshooting Billing State

Situation	What to check
A checkout finished but the plan did not update	Wait for the billing summary refresh, then reload Settings > Billing.
A downgrade is still shown	Downgrades are scheduled and start on the next billing-period date shown on the page.
Credit pack purchase is unavailable	Confirm the billing page has finished loading and that you are an owner of the workspace.

For the plan overview, see Plans. For what credits cover, see Credits and what they cover.