Common Error Messages
Error wording can vary by page and provider. Use this page to map common messages to the most likely recovery step.
Setup And Access
| Message or symptom | Usually means | Next action |
|---|---|---|
| Project not found or not visible | You are in the wrong workspace, or you are not a member of the one that owns it. | Switch the active workspace in the header, or ask an owner for an invite. |
| You don't have access to this project | You followed a link to a project outside your workspaces. | Send the access request and wait for an owner to approve. |
| Secret token not found | A {{secret:NAME}} or {{var:NAME}} token does not match any entry. | Add the named entry in Settings → Variables & Secrets, then retry. |
| Insufficient credits | Your workspace has used its plan's credits. | Buy a credit pack or upgrade in Settings → Billing. |
Generation
| Message or symptom | Usually means | Next action |
|---|---|---|
| Generation failed | The agent, site access, secrets, or instructions failed. | Open the generation details and check the first failure message. |
| No generated code yet | The feature has not been generated, or generation failed before writing files. | Run generation for the feature, then check its progress. |
| Could not reach site | The cloud agent could not open the target URL. | Confirm the URL; for private apps, check the tunnel device. |
Runs And Results
| Message or symptom | Usually means | Next action |
|---|---|---|
| No tests selected | The run was started without tests. | Select at least one test or group. |
| Site unreachable | The cloud test session could not open the target URL. | Confirm the URL is publicly reachable, or set up a tunnel device for private apps. |
| Tunnel device offline | The project's tunnel device (or the Default device) is not connected. | Bring the device back online in Settings → Tunnels, then re-run. |
| Timeout exceeded | The app was slow, the URL was wrong, or the test waited for the wrong element. | Open screenshot, video, trace, and network evidence. |
| Couldn't load results | Result data could not be fetched; this is separate from the run's outcome. | Choose Retry to reload results without starting another run. |
| This model isn't configured | The selected model is unavailable on this installation. | Choose an available model or ask the administrator to configure it. |
| No screenshots or videos | The configuration did not capture them, or evidence is still uploading. | Check capture settings and refresh after the run finalizes. |