# Common Error Messages

URL: https://docs.testvibe.com/troubleshooting/common-error-messages

Error wording can vary by page and provider. Use this page to map common messages to the most likely recovery step.

## Setup And Access

| Message or symptom | Usually means | Next action | Project not found or not visible | You are in the wrong workspace, or you are not a member of the one that owns it. | Switch the active workspace in the header, or ask an owner for an invite. | You don't have access to this project | You followed a link to a project outside your workspaces. | Send the access request and wait for an owner to approve. | Secret token not found | A `{{secret:NAME}}` or `{{var:NAME}}` token does not match any entry. | Add the named entry in Settings → Variables & Secrets, then retry. | Insufficient credits | Your workspace has used its plan's credits. | Buy a credit pack or upgrade in Settings → Billing. 

## Generation

| Message or symptom | Usually means | Next action | Generation failed | The agent, site access, secrets, or instructions failed. | Open the generation details and check the first failure message. | No generated code yet | The feature has not been generated, or generation failed before writing files. | Run generation for the feature, then check its progress. | Could not reach site | The cloud agent could not open the target URL. | Confirm the URL; for private apps, check the tunnel device. 

## Runs And Results

| Message or symptom | Usually means | Next action | No tests selected | The run was started without tests. | Select at least one test or group. | Site unreachable | The cloud test session could not open the target URL. | Confirm the URL is publicly reachable, or set up a tunnel device for private apps. | Tunnel device offline | The project's tunnel device (or the Default device) is not connected. | Bring the device back online in Settings → Tunnels, then re-run. | Timeout exceeded | The app was slow, the URL was wrong, or the test waited for the wrong element. | Open screenshot, video, trace, and network evidence. | No screenshots or videos | The configuration did not capture them, or evidence is still uploading. | Check capture settings and refresh after the run finalizes. 

## Related Help

- [Can't see a project](/troubleshooting/missing-repositories)
- [Missing secrets](/troubleshooting/missing-secrets)
- [Generation failed](/troubleshooting/generation-failed)
- [Run failed](/troubleshooting/run-failed)
- [Tunnel devices](/account-settings/tunnel-devices)