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No Screenshots or Videos

For Playwright runs, capture settings control screenshots and videos. Assistant runs can also return browser evidence, depending on what was captured before the run ended. If they are missing, the run may not have reached the browser step, the configuration may not capture that evidence, or the evidence upload to TestVibe's cloud may not have finished yet.

First Checks​

  1. Confirm the result data loaded successfully. A fetch error offers Retry; it does not prove artifacts are missing.
  2. Confirm the run has finished or reached a step that can capture evidence.
  3. For a Playwright run, check whether the selected configuration saves screenshots or videos.
  4. Check whether evidence is saved only on failure.
  5. Refresh the run detail page after evidence uploads finish.

Why Evidence May Be Missing​

CauseWhat to do
Run is still finalizingWait for the evidence upload to complete, then refresh.
Screenshots are disabledChoose or edit a configuration that captures screenshots.
Videos are disabledChoose or edit a configuration that captures videos.
Evidence is captured only on failureCheck a failed run or change the capture setting.
Run failed before the browser openedFix the setup error first — see Run failed.
Evidence expired or was deletedRe-run the test to capture fresh evidence.

What To Use Instead​

If visual evidence is unavailable, review:

  • the failed step and error message
  • console logs
  • network details
  • trace files, if trace capture was enabled