No Screenshots or Videos

Understand why screenshots, videos, traces, or other visual evidence may be missing from a run.

Screenshots and videos are produced by the Playwright run configuration. If they are missing, the run may not have reached the browser step, the configuration may not capture that evidence, or the evidence upload to TestVibe's cloud may not have finished yet.

First Checks

1. Confirm the run has finished or reached a step that can capture evidence.

2. Check whether the selected configuration saves screenshots or videos.

3. Check whether evidence is saved only on failure.

4. Refresh the run detail page after the run finishes uploading evidence.

Why Evidence May Be Missing

Cause	What to do
Run is still finalizing	Wait for the evidence upload to complete, then refresh.
Screenshots are disabled	Choose or edit a configuration that captures screenshots.
Videos are disabled	Choose or edit a configuration that captures videos.
Evidence is captured only on failure	Check a failed run or change the capture setting.
Run failed before the browser opened	Fix the setup error first — see Run failed.
Evidence expired or was deleted	Re-run the test to capture fresh evidence.

What To Use Instead

If visual evidence is unavailable, review:

• the failed step and error message

• console logs

• network details

• trace files, if trace capture was enabled

Related Help

• View screenshots

• Watch videos

• Choose browser, viewport, and configuration